Forum Discussion
BassetMom
6 years agoNew Contributor II
Agreed!!
I work for a small local business and noticed about 2-3 weeks ago - that EVERY one of my previous Clients that have a cox.net account - Did NOT receive my correspondence even though we've been communicating for YEARS!!!
Not only does this look absolutely unprofessional on my part - But what about the MONEY i POTENTIALLY LOST????????
JonathanJ
6 years agoFormer Moderator
@BassetMom
Do you have a way of contacting these people other than there cox email? If so please have them contact my team via Facebook, Twitter or email us at cox.help@cox.com. This will allow us to investigate and see if this issue can be resolved.
Jonathan J
Cox Moderator
Do you have a way of contacting these people other than there cox email? If so please have them contact my team via Facebook, Twitter or email us at cox.help@cox.com. This will allow us to investigate and see if this issue can be resolved.
Jonathan J
Cox Moderator
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