super slow speeds 0645-1845 daily
OK this is weird.. We have 500/10 service at home, same plan for years now. For the last 6-8 weeks, all day long our downstream speed hovers at about 10 mbps instead of 500 as it should be. Upstream...
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The modem is 3.1. It’s fine. Works great 12 hours a day. This is super frustrating.
What model modem? Can you post your signal levels? Both when the problem is happening and when it's not. I can give instructions once I know what model you have.
As for it being a provisioning problem, I doubt it. That would bottleneck the speed all the time. Not just sometimes.
