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gja7676's avatar
gja7676
New Contributor
5 years ago

Super High Uncorrectables/Intermittent Slow Downs

I have Gigablast and an SB8200 modem.  When I first signed up for the service my download speeds were constantly 800+ for months, ping and jitter were always extremely low.  However over the past 3-4...
CoxCustomer55's avatar
CoxCustomer55
New Contributor
5 years ago

I am having the exact same issues. Chat support literally suggested a modem replacement within 5 minutes of the chat right after rebooting the modem.. Not sure what we can do to get attention from Cox at this point

 
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Frequency start Value
This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect.
<tabindex=-1>Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR / MER Unerrored Codewords Correctable Codewords Uncorrectable Codewords
1 Locked QAM256 2 789000000 Hz 0.2 dBmV 41.4 dB 627078678 8975 34517
2 Locked QAM256 1 783000000 Hz -0.2 dBmV 41.2 dB 631089379 8750 34933
3 Locked QAM256 30 957000000 Hz -4.5 dBmV 38.8 dB 626140423 10944 43302
4 Locked QAM256 3 795000000 Hz 0.0 dBmV 41.5 dB 632989739 11662 46027
5 Locked QAM256 4 801000000 Hz -0.5 dBmV 41.3 dB 632994291 11393 45387
6 Locked QAM256 9 831000000 Hz -1.7 dBmV 40.7 dB 633004561 10678 40920
7 Locked QAM256 10 837000000 Hz -1.8 dBmV 40.7 dB 633009034 10562 40388
8 Locked QAM256 11 843000000 Hz -2.1 dBmV 40.5 dB 633011788 10514 39606
9 Locked QAM256 12 849000000 Hz -2.4 dBmV 40.3 dB 633017618 10129 38985
10 Locked QAM256 17 879000000 Hz -3.0 dBmV 39.7 dB 633024673 9737 36073
11 Locked QAM256 18 885000000 Hz -3.2 dBmV 38.7 dB 633026198 9982 37588
12 Locked QAM256 19 891000000 Hz -2.9 dBmV 39.6 dB 633032052 9530 35472
13 Locked QAM256 20 897000000 Hz -2.7 dBmV 39.5 dB 633036520 9291 35732
14 Locked QAM256 21 903000000 Hz -2.8 dBmV 39.5 dB 327023156 26117 100163
15 Locked QAM256 22 909000000 Hz -3.5 dBmV 39.2 dB 128344988 14482 53372
16 Locked QAM256 25 927000000 Hz -4.8 dBmV 38.6 dB 330160238 19355 80776
17 Locked QAM256 26 933000000 Hz -4.2 dBmV 38.9 dB 633055593 8737 32894
18 Locked QAM256 27 939000000 Hz -4.0 dBmV 38.9 dB 633059612 8587 32613
19 Locked QAM256 28 945000000 Hz -4.1 dBmV 39.0 dB 633061117 9282 33549
20 Locked QAM256 29 951000000 Hz -4.3 dBmV 38.9 dB 633066459 8880 32664
21 Locked QAM256 33 357000000 Hz -2.3 dBmV 40.7 dB 560745300 4214 19769
22 Locked QAM256 34 363000000 Hz -1.7 dBmV 41.2 dB 561990976 9403 44584
23 Locked QAM256 35 369000000 Hz -0.8 dBmV 41.6 dB 632941475 24770 115411
24 Locked QAM256 36 375000000 Hz -0.8 dBmV 41.7 dB 632957308 23555 108854
25 Locked QAM256 37 381000000 Hz -0.9 dBmV 41.6 dB 632957502 23743 111813
26 Locked QAM256 38 387000000 Hz -0.9 dBmV 41.5 dB 632958938 24226 111575
27 Locked QAM256 41 405000000 Hz 0.2 dBmV 42.0 dB 550432016 17918 82742
28 Locked QAM256 42 411000000 Hz 0.2 dBmV 42.0 dB 632989642 22020 99347
29 Locked QAM256 43 417000000 Hz -0.1 dBmV 41.9 dB 632989481 22019 101554
30 Locked QAM256 44 423000000 Hz -0.3 dBmV 41.9 dB 632984971 22175 101071
31 Locked QAM256 45 429000000 Hz 0.2 dBmV 42.0 dB 632983485 23444 105846
32 Locked QAM256 46 435000000 Hz 0.3 dBmV 42.1 dB 632990211 21809 100254