Forum Discussion

geweaver2's avatar
New Contributor
5 years ago

StraightUp Internet

I need someone's thought or evaluation of this serviec??

4 Replies

  • KevinM2's avatar
    Former Moderator
    @geweaver2, please feel free to reach out to us on Twitter at @CoxHelp, visit us on Facebook, or at for additional support. Here's some more information that discusses the many features and benefits of the Cox StraightIUp Internet service:

    -Kevin M. Cox Support Forum Moderator
  • cs23's avatar
    New Contributor

    I tried to obtain this service and was told I did not live in the correct neighborhood to recieve this discounted rate. They could not tell me what areas might qualify. It does not mention this on the webpage. So I am guessing this is a bait and switch scam. Cox customer service was very little help after holding and being transferred for over 20 minutes. I wish I had a better internet option than cox. 

    • MariaL's avatar
      Hi cs23,

      The link provided is from regarding StraightUp Internet.

      Customers can receive information about StraightUp Internet as well as check service availability. After the “StraightUp Internet FAQs” section, it is documented that StraightUp Internet is only available to qualified customers. Qualification for this service is not based on an area.

      Cox Support Forum Moderator