Forum Discussion

hamidtanggo's avatar
hamidtanggo
New Contributor
3 years ago
Solved

Still no internet connection for the last 16hours!

It’s very disappointing, no numbers to call, technician’s availability would be on monday… COX’s saying that no outage in my area but still no internet
  • WiderMouthOpen's avatar
    WiderMouthOpen
    3 years ago

    I also checked downdetector.com and didn't see any reported problems. Must be a local issue.

hamidtanggo's avatar
hamidtanggo
New Contributor
3 years ago

i only have 1 connection from wall to router, checked the config & everything looks good. I dont suspect the cables as it has been intact for the last 6months at least

Allan's avatar
Allan
Moderator
2 years ago
@Hamidtanggo, I recommend sending us an email with your full name, address, and a link to this thread and/or a description of this concern to cox.help@cox.com. -Allan, Cox Support Forums Moderator.
  • hamidtanggo's avatar
    hamidtanggo
    New Contributor
    2 years ago

    Thanks Allan, i just sent an email