Forum Discussion

Spn365's avatar
Spn365
New Contributor
27 days ago

Stability Issues

Over the past six months I have tracked no less than 12 outages on my local Cox node. This week alone I have had two. While most have lasted less than 15 minutes, it is still an issue and needs corrected as many of us work from home, or operate a business and even a 15 minute outage has a cost.

 

 

2 Replies

  • sammis's avatar
    sammis
    New Contributor

    I’m having the exact same issue! I’m experiencing an outage as I write this and it’s preventing me from working. There was just one Tuesday, and another last week. 

    • ChrisJ2's avatar
      ChrisJ2
      Moderator

      Hi, there. I'm really sorry for the ongoing nature of this issue and I want to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. I would be glad to look into this for you.