Forum Discussion

CAngel's avatar
CAngel
New Contributor II
4 years ago

St Charles Parish, La restoration

I have been contacting cox several times a week, was finally told I would get my services restored this weekend. We see no Cox vechiles working in our area. Out over 3 weeks now and other providers are working fine. 

When will our service be restored. People have jobs, our kids have school. 

  • @CAngel, I recommend sending us an email to cox.help@cox.com with your full name and address so we can look into this issue on your behalf. -Allan, Cox Support Forums Moderator.
    • CAngel's avatar
      CAngel
      New Contributor II

      After 8 calls giving that information I would think they would have figured it out by now. But sure. 

      • CAngel's avatar
        CAngel
        New Contributor II

        That was exactly as much hel as.we.have service from Cox

         Zero, or.less than zero if you factor in the time wasted trying to get answers. 

        No ETA, it actually may be next year before we get service restored, or itay be possible that Cox will abandon St Charles parish completely based on the service they have provided residence in th🤷ast 27 days. 🤷♂️