DanniAck
5 years agoNew Contributor
Speedtests Show Cox NOt Able to Deliver What is Paid for!
I have taken multiple speedtests daily and I have never received the speed I pay for and sometimes it's not even a third of it!
I ask for credit since the issue apparently can't be fixed and nothing.
I am getting late charges as I did not pay the full bill - even though you say you are working with people and not attaching late charges during this time.
All I want is credit on my account to reflect that I am not even getting half of the service I am paying for!
You also blocked me on your Facebook page because I was advising others to do the speedtests and screenshot them.
Anyone else having these issues?