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Nightshade
New Contributor
7 years ago

Speed drops overnight from ~270Mbps to ~2-6Mbps 3rd day in row - SB6190 + DSA321N

Hello Everyone, We upgraded our Internet speed to 300Mbps Package and as soon as we installed new SB6190 modem using a splitter provided by Cox, we were getting promised speeds. We activated SB6190...
Arizona
connection issues
modem
slow issue
Nightshade's avatar
Nightshade
New Contributor
7 years ago

Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 3 5120 kSym/s 29.80 MHz 41.00 dBmV
2 Locked ATDMA 4 5120 kSym/s 36.30 MHz 41.00 dBmV
3 Locked ATDMA 2 5120 kSym/s 23.30 MHz 39.00 dBmV
4 Locked ATDMA 1 2560 kSym/s 18.40 MHz 39.50 dBmV

Current System Time: Mon Jan 01 09:37:15 2018

Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Corrected Uncorrectables
1 Locked 256QAM 30 957.00 MHz 3.40 dBmV 31.69 dB 2994327 78
2 Locked 256QAM 1 783.00 MHz 5.80 dBmV 32.24 dB 2331659 19
3 Locked 256QAM 2 789.00 MHz 5.60 dBmV 31.99 dB 2567163 35
4 Locked 256QAM 3 795.00 MHz 5.50 dBmV 32.24 dB 2599596 27
5 Locked 256QAM 4 801.00 MHz 5.40 dBmV 31.99 dB 2833870 57
6 Locked 256QAM 9 831.00 MHz 4.40 dBmV 31.62 dB 7176384 1932
7 Locked 256QAM 10 837.00 MHz 4.60 dBmV 31.62 dB 6303939 1222
8 Locked 256QAM 11 843.00 MHz 4.70 dBmV 31.62 dB 6449980 1262
9 Locked 256QAM 12 849.00 MHz 4.50 dBmV 31.62 dB 5689437 807
10 Locked 256QAM 17 879.00 MHz 3.70 dBmV 31.62 dB 4681144 341
11 Locked 256QAM 18 885.00 MHz 3.60 dBmV 31.69 dB 4773786 350
12 Locked 256QAM 19 891.00 MHz 3.40 dBmV 31.62 dB 5709030 712
13 Locked 256QAM 20 897.00 MHz 3.30 dBmV 31.34 dB 7824528 2498
14 Locked 256QAM 21 903.00 MHz 3.00 dBmV 31.14 dB 8770566 3877
15 Locked 256QAM 22 909.00 MHz 3.10 dBmV 31.14 dB 9773863 6345
16 Locked 256QAM 25 927.00 MHz 2.50 dBmV 30.82 dB 13190649 21815
17 Locked 256QAM 26 933.00 MHz 2.30 dBmV 30.76 dB 12718486 19382
18 Locked 256QAM 27 939.00 MHz 2.70 dBmV 31.07 dB 8963595 4903
19 Locked 256QAM 28 945.00 MHz 3.00 dBmV 31.40 dB 4805048 422
20 Locked 256QAM 29 951.00 MHz 3.30 dBmV 31.62 dB 3429042 116