South Las Vegas SLOW internet
I live near the South Point hotel. I'm on the 50mb plan. My download speeds have been around 10mb for a few weeks. Starting last week they got so bad I'm at 5mb download and 0.25mb upload. It is impo...
Forum Discussion
I too have been logging my speed that is only 10-25% of what I am paying for. I will be filing complaint with the FCC shortly, I suggest everyone else does the same. Good luck.
Check your speed again. Last night my connection returned to a proper 150Mbps rate and it remains so today. Clearly, Cox addressed whatever problem they had with their internal infrastructure, but of course without admitting to anything. So credit to them for the fix, discredit for the misinformation.
My speed has improved greatly as well. Last night i received 228 - 290 down and 30 up on my 300/30 plan. I continue to log and have not cancelled my tech appointment for Saturday. At the very least I will print my logs and give them to the tech. As long as they can maintain these speeds I will be satisfied.
I have been a Cox customer for 20 years and upgraded to the 300/30 plan 2 years ago. I have always gotten 325-330 down until recently. Of course no expectation for Cox to provide more than advertised, but it was nice.
I read the FCC 8th and 9th broadband reports and Cox has always performed well. Hopefully they will get their infrastructure issues resolved and continue to provide the level of service that has kept my business all these years. But I will continue to log and document, just in case.
As far as misinformation I am not the only person that was advised they needed a new modem only to purchase one and it made no difference. I will keep my shiny new DOCSIS 3.1 modem anyway.
