Exactly
So your devices are actually connecting but its your app not being able to connect.
How does the app work? For example, if I need to reset my modem, I have to get on the Internet, log into the Cox domain and click a button in my account to reset a modem setting 3 feet from my computer.
Do your apps monitor/administrate from the cloud?
Does your app have to be on the same network as the smarts?
When you connected your smarts to your neighbor's network (with his permission), were your apps also on his network?
