Forum Discussion
- MickeyCTNew Contributor
P.S. I have the Panoramic WiFi with the Arris TG1682G router
- newburyNew Contributor II
Like WMO wrote - for example -
I just got fiber. Paying for 100 up/down. With my laptop next to the router the best wireless speed I get is 50/50. Hooking up direct to the router with Cat 6 I get 104/106.
- sacoltonNew Contributor
Sounds like you have an old DOCIS modem. DOCIS 3.0 can't do high speed. You will need a DOCIS 3.1 modem.
- sacoltonNew Contributor
Sounds like you have an old DOCIS modem. DOCIS 3.0 can't do high speed. You will need a DOCIS 3.1 modem.
- sacoltonNew Contributor
When I upgraded to 550mbps, I had to get the Cox Wfi Cable/Router (DOCIS 3.1) and the speed is sporadic. Some internet speed tests show 550mbps, but some show less than 20mbps. My downloads are barely reaching 1mb/s. I've connected the Cat-6 directly to my PC to the Cox wfi/router/modem and it made no difference. Wifi is faster than the ethernet for some reason.
- MichaelJModeratorHi Colton,
Thank you for reaching out to us for assistance. I am sorry to hear that you are having any issues with your internet speeds. I know having a reliable internet speed is important and I want to help.
Please contact us through Facebook, Twitter @coxhelp, or via email at cox.help@cox.com. Please include your first/last name, and a link to this thread.
Thank you,
Mike J.
Cox Support Forums Moderator
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