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HMMMM.....This is a very likely culprit. Wish they would share this with the tech support team when they do this so I don't waste time with them rebooting my modem 5 times.
I have gigablast service and a brand new DOCSIS 3.1 modem. I just did a speedtest and got 10mb down. I then connected to a VPN and did a speedtest. Guess what, now I get 110mb down. Still not Gig, but it does tell me that me/my neighborhood is being throttled as the article in the previous post indicates. What a rip off!
Cox: Hey bud, you having trouble with your slow throttled bandwitdh??? How about we upgrade you to gigablast, its SUUUUPER FAST.
Me : Ok
Cox : What we won't tell you is we will still throttle the hell out of your connection to the same slow **** speed and charge you more! We win. You lose. Guess what else, we won't tell our support team either so you can have fun with them troubleshooting.
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