Forum Discussion

coach-c's avatar
coach-c
New Contributor
3 years ago

Single email reappears after it's been deleted.

I have one email message in my in box that keeps reappearing after I delete it. I've deleted using webmail, tried moving it to another folder, and within minutes, it reappears as a new message. And y...
Bruce's avatar
Bruce
Honored Contributor III
3 years ago

You have either a rule or filter to move the email to the inbox after an action.  Review your rules and filters.

  • CurtB's avatar
    CurtB
    Valued Contributor III
    3 years ago

    I thought about that.  But Filter Rules apply to incoming email, rather than an action taken.   There does appear to be some type of script in use though.

  • coach-c's avatar
    coach-c
    New Contributor
    3 years ago

    There are no rules or filters in place.

    • Bruce's avatar
      Bruce
      Honored Contributor III
      3 years ago

      Is it spam?  Where is it from?

      • coach-c's avatar
        coach-c
        New Contributor
        3 years ago

        It's an email from Best Western.  Not spam.  Had to do with a reservation we had.