Forum Discussion

coach-c's avatar
coach-c
New Contributor
3 years ago

Single email reappears after it's been deleted.

I have one email message in my in box that keeps reappearing after I delete it. I've deleted using webmail, tried moving it to another folder, and within minutes, it reappears as a new message. And y...
CurtB's avatar
CurtB
Valued Contributor III
3 years ago

Check the date/times received.  If the times are different, the new message is a new email.  Create a rule to discard messages with conditions matching that email.  If the date/times received are the same, something else is happening.