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neurotech's avatar
New Contributor
8 months ago

Signal Fading each day

It appears that something is happening with the signal delivered to my house each day.  I have to reboot my Motorola MB8600 Docsys III modem to get my service working properly.   The power of the signal to my MB8600 is 0.6 dBmV and the errors are off the charts.  Why can't they detect this at their base and why don't they fix it at the pole?

ChannelLock StatusModulationChannel IDFreq. (MHz)Pwr (dBmV)SNR (dB)CorrectedUncorrected


1 Reply

  • Hello, I am very sorry you have not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your full name and complete address at for further assistance. Thank you!