Forum Discussion

user760's avatar
user760
New Contributor
5 years ago

Severe latency and packet loss for over a month

I'm embarrassed that I even need to take my issues to a forum at this point, but I've had ongoing issues for over a month and no one is able to assist. My issues began over a month ago, and I have ...
connection issues
dropped packets
internet
latency
Xylem's avatar
Xylem
New Contributor III
5 years ago

https://consumercomplaints.fcc.gov/hc/en-us

Take it up with the FCC :)

That got them off their lazy butts for me. They tried to give me this same BS "it'll be fixed next year" and well, that's not acceptable. I pay for this service.

Sic the FCC on them.

user760's avatar
user760
New Contributor
5 years ago

It's kind of ridiculous at this point, and they've had no problem charging me for service that I am not receiving.