Forum Discussion

azolivas's avatar
azolivas
New Contributor III
9 months ago

Service interuption yet again

This is becoming a daily habit now.  Very frustrating.  Who else is having this issue?   

3 Replies

  • The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High Speed Internet services with other customers. This appears as if you may need for someone from us to look into your account personally.  We would be happy to help.  Please reach us on Twitter at CoxHelp, visit us on Facebook, or email by at cox.help@cox.com. Provide us the name on the account with your service address with a link to this thread so we can get started.

    • DannyS's avatar
      DannyS
      Moderator

      Hello, if the service just dropped.  You can check for any service outages using our Cox app.  If no outages are posted and a reset of the modem has already been done.  Please reach us on Twitter at CoxHelp, visit us on Facebook, or email by at cox.help@cox.com. Provide us the name on the account with your service address with a link to this thread so we can get started.

  • jkpuffs's avatar
    jkpuffs
    New Contributor

    Same. My cox is blinking amber for over an hour now. Some bullshi frfr