Forum Discussion

Joy_B_'s avatar
Joy_B_
New Contributor
3 years ago

Scam update.

I received an email that I needed to update cox. I am assuming it is a scam?. It was from harryo2@cox.net.

  • Bruce's avatar
    Bruce
    Honored Contributor III
    3 years ago

    The email address appears to be from a personal account (harryo2) but Cox doesn't send "official" notices from personal accounts.

    See Colleen's post at...
    forums.cox.com/.../126258

  • CurtB's avatar
    CurtB
    Honored Contributor
    3 years ago

    Bruce is right about Cox not sending notices from personal accounts.  Corporate Cox email will have a domain ending with .com.  That's not a guarantee it's from Cox, but email with a domain ending with .net will not be from Cox.  The cox.net domain is for personal accounts.