Solved
Rotten COX policy.
We're Canadians, we can't come down because of Covid and Cox has restored our service from our seasonal hold. No consideration that we're not able to enter the USA. Very disappointed.
Forum Discussion
Thanks for that Bruce. I've been looking for an address to get in touch. The phone support person was very polite but unable to do anything about it.
I don't want to disrespect anyone, but I've always had better results via email.
I just fired off a quick note explaining the circumstances. I agree with you too, no sense in fighting with the phone support guys - they've got limited ability. Hopefully I'll get some traction through email. Thanks again!
