refund or credit
Has anyone had any success or lack of success in requesting a credit.
I feel I pay too much for 1000 download speeds when my service is consistently a fraction (about one-fourth or one-third of that).
I don't know if this is related, but yesterday, I could not even participate in a Zoom meeting with 18 other people. Audio was too choppy to be understood, I could not see them, and I got bounced off three times. And my Smart TV programming (Hulu, Netflix, Prime, etc) keeps stopping/getting stuck due to my internet connected. I do not have a hard cable connection to the TV - just wireless from my modem combo. And there are only two people in my household using at any given time, one TV, one or laptops, one or two cell phones - that's it.