Recurring issue - Burnt Coax Cable
My internet has gone out again and for what will be the 4th time I'll have scheduled a tech come out to look at the lines. The trend I've noticed is that the drop cable from the street to the house ...
Forum Discussion
I called with the Electrician whose down the street from me. He stated that this is a bad ground, he said he had the same issue with them.
He stated that Cox should have the means to properly ground their equipment. He offered to take a look if they don't resolve this.
He stated that this is a bad ground, he said he had the same issue with them.
My takeaway: it's either unintentional or intentional. I find it hard to believe your 4 techs and your neighbor's tech(s) missed a faulty grounding wire. Cox must be hiring techs at our Southern border.
On the other hand, Cox may be engineering faulty grounds into their install to maintain a healthy revenue from tech visits. How long have you had service with Cox?
My parents lived in this house prior to me, they had Cox telephone, cable TV, and internet with no issues. I've been here since September '20 and I have had service with Cox with the same issues ever since.
The difference between my parents and I is, I didn't rent my modem from Cox and only have internet service. I'm under the impression this is part of a wider home electrical issue for other reasons.Did your parents have electrical problems?
I was under the impression you sent your image to an electrician neighbor and he confirmed the ground within the image...at your Network Interface Device (box)...is faulty.
The technician found that when the cable modem is connected and powered on voltage is being sent out through the coax cable. I will need to work with the landlord, my father, on. I may have to assume the cost given his nature towards anything deemed expensive...
All that aside thanks everyone for your input. The issue is electrical and I'll try to update someday in the future when I'm back online *fingers crossed*.
