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denderson's avatar
denderson
New Contributor III
6 years ago
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Recently Announced Internet Speed "Boost" Not Working

1) Yesterday, I received an email from Cox stating that I have received a speed boost on my Cox High Speed Internet Preferred service from 100 Mbps to 150 Mbps. 2) The email stated that I needed to r...
Bruce's avatar
Bruce
Honored Contributor III
6 years ago
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Any specs printed alongside the cable(s)?

  • denderson's avatar
    denderson
    New Contributor III
    6 years ago
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    If you're referring to the Ethernet cables, all of them are brand new, Cat 6.

    • CrystalS's avatar
      CrystalS
      Former Moderator
      6 years ago
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      @denderson Hello Denderson. The Ethernet cables from the router to the devices are Cat 6. What kind of ethernet cable is connecting the modem to the router, this can slow down speeds if that cable is not a Cat 6. -Crystal
      • denderson's avatar
        denderson
        New Contributor III
        6 years ago
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        Hello. All of my Ethernet cables, including the one from the modem to the router, are brand new Cat 6.