Upstream packet loss and jitter
Hey Guys, Non-stop packetloss all day.
Cox is saying everything is okay, I have been graphing/monitoring the loss for months.
What resolutions do we have besides switching ISPs? Are there any ...
Forum Discussion
@Breakingbad920, I know how frustrating packet loss can be and it looks like we need to take a closer look into this issue for you. Please send us an email with your full name, address, and a brief description of this concern to cox.help@cox.com. -Allan, Cox Support Forums Moderator.
Is the T-Mobile service you are referring to?
Yes but i just use the hotspot service on my cellphone with them. I do not have that actual plan yet.
First cox has to try everything in their power to bill/blame the customer. Then they will start to attempt to troubleshoot. Its so backwards.
Working with my neighbors tonight to help them setup ping plotter, see if its an issue affecting others or just me in my area.
