Forum Discussion
DavidA2
Former Moderator
Hi Sikntird,
I am sorry to hear that it took that long to figure out the issue you were having. We certainly don't want to lose you as a customer because of that. Please feel free to email us at cox.help@cox.com if you have additional questions or concerns.
David
Cox Support Forum Moderator
I am sorry to hear that it took that long to figure out the issue you were having. We certainly don't want to lose you as a customer because of that. Please feel free to email us at cox.help@cox.com if you have additional questions or concerns.
David
Cox Support Forum Moderator
sikntird
3 years agoNew Contributor
It’s already too late. I’ve had far too many issues with this company and this last run-around with the so-called “tech support” was the last straw. I highly suggest this company takes a look at their business practices. So go ahead and try to woo me not to leave, I’m genuinely curious to see what happens when I do find better service.
- Bruce3 years agoHonored Contributor III
This is the result of a customer having higher standards than a provider. Nothing will happen due to lack of principles.