yo i cant even play counter strike without rubber banding everywhere with my 170 dollar a month .11 mbs daily upload avg.. i mean they just down graded there 300/30 users to 500/10 lol. i dont think they have any plans on upgrading there stuff.. there just gonna keep taking new clients when they already have to many active avg usage.
Start with an FCC complaint, make sure they know the tactics they are using against consumers. Scamming them into a $10/month fee, new modems, $75 charges etc..
Anything but troubleshoot their issues.
