Internet connection issues
Why does my internet connection intermittently shut off, both wireless and hardwired. All devices and several times throughout day. Disconnection lasts for 5 seconds to 5 minutes. I have had tech guy...
Forum Discussion
I would doubt anything will change if all that was performed was a reset of the modem. This looks to be more of a signal issue more than likely. Several of the downstream channels are on the low side currently and also seeing a history of timeout errors. We will likely need a technician back out to the home to investigate further. If you would like, we can setup an appointment by email at cox.help@cox.com, include a link to this thread and your home address.
Brian
Cox Support Forum Moderator
Brian
Cox Support Forum Moderator
You are correct, it's been over 24 hrs, and continue to have same issues. I will send in email with a link to thread. I hope the tech guy comes understand the issue. As mentioned before I have had the tech guys come several other times and not get issue resolved. Thanks for the help.
