Forum Discussion
KevinM2
Former Moderator
@Littletrooper7, do you have a splitter or an amplifier in the home? Can you please make sure all cables are tightly secured and free of damage? I am seeing a high number of resets and power adjustments, as well as other signal issues. -Kevin M. Cox Support Forum Moderator
Littletrooper7
5 years agoNew Contributor
I have a splitter at main line that comes to home. From there I have a line that goes directly to modem. I relocated modem to central part of home and closer to main line, which made no difference. I have checked all the lines myself as well as cox tech guys checking all the lines and advising that they saw no issues with cable lines. One even ran new cable lines to modem and main television. Have tried many things to remedy problem, resetting modem, complete reinstall. Upsetting having tech guys come out and see no issues, would love to show what happens but can never predict when it happens, it's very frustrating.
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