Forum Discussion

turner22517's avatar
turner22517
New Contributor
5 years ago

How is cox able to prove you are actually going over your data usage?

How is cox able to prove you are actually going over your data usage? I see the chart but no other supporting documentation. Example: Cox says I primarily use my GB downloading games HOWEVER I do n...
KnP1luv's avatar
KnP1luv
New Contributor

I agree 100% For 12 years I never had a problem with overages. now I suddenly am over 50gb. I'd like to see proof. They said that on christmas eve was the day I went over . No one was home using the internet we were out of town. 

ChristopherC's avatar
ChristopherC
Former Moderator
5 years ago
knp1luv you do not need to be at home to have a device access the Internet. You may want to check your devices for a virus or malware. Chris C