For
share.pingplotter.com/6BhiihgWhxB, hop 2's packet loss does not carry through to future hops. Additionally, hops 7-11 have slight packet loss, however, this does not occur on the Cox network. Fluctuations in latency within connecting networks outside of Cox’s network, such as gaming servers, is beyond the scope of our troubleshooting. The second traceroute could be of concern. Can you please email us at cox.help@cox.com? Please include traceroutes to websites such as Google, Cox.com, and Yahoo. -Kevin M. Cox Support Forum Moderator