email filters
I am trying to set up an email filter, but can't seem to figure out how to do it. I am going to be receiving a large number of emails from a specific source, and want to have them sorted into thei...
Forum Discussion
Do you have this email address setup on a separate device like a cell phone/tablet by chance? I know mine looks similar when I go into webmail, it will have a few separate folders that were created on the mail program from my cell phone since it syncs up all the folders from both the webmail and my cell phone.
Brian
Cox Support Forum Moderator
Brian
Cox Support Forum Moderator
I have checked email via a cell phone and a tablet. I have been doing that for the past couple of years. The extra sub-folders just started showing up two days ago. Also, it is only on the primary account, it doesn't happen on any secondary accounts. I haven't changed any software or settings on PC, cell, or tablet.
If it is supposedly syncing folders, why would it put Trash and Sent Mail into the Inbox as sub-folders?
I guess it's just something else to have to learn to live with.
- Dxd, the subfolders would be synced typically in whatever location they live in on the device that is syncing. Also, I've noticed by default new folders get created under the inbox unless you specifically select a different location.
ColleenD
Cox Support Forums Moderator
