I can't even watch a video now because my download speed is less than 1 mbps. They oversell their products so they exceed capacity. When people contact them to complain, they say their system is fine and the fault is in the customer's equipment. Speed picks up shortly thereafter due to the complaint being logged. That means somebody else's speed slows down and the cycle continues. This is the worst company I've ever dealt with.
That's ** you can't say that you know any of that for sure I mean you can't verify that after you complain your speeds go back up slightly but other customers drops. Don't get me wrong I have plenty of complaints about the service myself but when you throw out conjecture like that it doesn't help anyone.
