Random drops and modem disconnects - How to get a competent response from support?
Let me start this off by saying that I am livid with Cox support and the inability to get a competent response. I am a Network Engineer with 2 decades of experience and literally spend every day conf...
Not to hijack this thread, but I’m having the same thing. I work in IT and understand networking very well. The tech came out Friday but couldn’t find anything other than t3 timeouts when I have the issue. He checked with the field tech who couldn’t find anything, but one of my neighbors also has t3 timeouts at the same time
There is a nice message:
Increased internet traffic - During certain times of the day, increased network activity in your area may impact service performance. We know that’s frustrating. Rest assured, our engineers are working to fix this issue.