Random Disconnects, but only night
My internet has been randomly disconnecting but only at night, multiple times per hour. The modem event logs show T3 and occasional T4 timeouts.
I have replaced my CM1000 modem with a Motorola MB86...
Forum Discussion
Hi @Nhitz,
I'm sorry to hear that you've been experiencing intermittent connections. I know how important it is to stay connected, so I can understand your frustration. I want to help by investigating why your service has suffered. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thank you.
Crystal S.
Cox Support Forum Moderator
I'm sorry to hear that you've been experiencing intermittent connections. I know how important it is to stay connected, so I can understand your frustration. I want to help by investigating why your service has suffered. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thank you.
Crystal S.
Cox Support Forum Moderator
