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shainavan's avatar
shainavan
New Contributor
7 months ago

PRICE GOUGING - Disgusting Greedy Thieves

You keep upping your costs when the rest of us are just trying to survive and put food on the table? Now charging for "data overages" like a cell phone plan? OR I can get your "unlimited" Internet (which still sucks) for $240 a month? ARE YOU ALL INSANE??? The world is changing, and someday soon this disgusting company and its evil greed-ridden executives will have to answer for gouging people, especially during such hard times. 

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  • tschneeee's avatar
    tschneeee
    New Contributor

    That's okay, let them! Because once they lose their customers, they will be back in the rat race. From what I see, Cox is too set back to keep up with the upcoming competitors. They literally have a job opening for a PHP developer. Half their outage is probably caused from themselves and letting their codebase get into a tangled mess (trust me, I know). They literally will require customers to update their modem and not even let them know 🀯. There is NO excuse for this. Until they address the real problem and clean house. And sadly, I think the company lacks the competency. 

    On the contrary, I wonder how many data breaches have happened but they kept it inside πŸ€”

    Rant over 😁

    • JulianN's avatar
      JulianN
      Moderator

      Hello, I am very sorry you have not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your full name and complete address at Cox.Help@cox.com for further assistance. Thank you!