Forum Discussion
Problem continues to persist. Do I need another technician to look at my stuff? Can't do things that require a stable connection at this point that require more than 10 minutes. Let me know if you want my signals again. This isn't a weather issue and uncorrectables are cropping up again. Similar to the first time I posted signals.
- Oli6194 years agoNew Contributor
Honestly man I am literally going through the exact same thing on a larger scale. I have emailed cox, i have been through 2 tech visits, already filed fcc complaint, its been about 5 weeks dealing with this. I have way more packet loss then you do and my latency is in the thousands but all the techs said everything was fine no issues! i submitted multiple ping plotter images. After the FCC complaint i recieved a call saying that my node was congested and that my area needed a node split. and that it probably wont happen till q4 this year. However i asked the tech before i recieved the call and he looked and said the node was already upgraded a few months ago. so obviously big offices had no idea what they were talking about. Anyways im off my rant. Good luck man and get ready for a looooooooooooong battle.
- Allan4 years agoModerator@Mr. A, I recommend sending us an email to cox.help@cox.com so we can take a closer look. Thanks. -Allan, Cox Support Forums Moderator.
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