Forum Discussion

abaker1992's avatar
abaker1992
New Contributor II
5 years ago

Potential Issue Here that isn't seen by Cox Online Support.

I get my advertised speeds, but I've been having a lot of ping spikes. I've had consistent issues for about three years now. I've gone through a lot of attempts at troubleshooting (by replacing the e...
Allan's avatar
Allan
Moderator
5 years ago
@Abaker1992, We can certainly assist with setting up a tech to come out and take a look. Please send us an email with this information to cox.help@cox.com. -Allan, Cox Support Forums Moderator.