Forum Discussion

TAB's avatar
TAB
New Contributor
6 years ago

Poor Customer Support - No Breakdown of Date by Device

I called in to customer support the other day and am appalled at the poor customer support i received.  I had overages on my data and when i asked for a breakdown of the overages was informed that th...
bad service
datausagemeter
internet
CurtB's avatar
CurtB
Honored Contributor
6 years ago

You didn't indicate what modem you have, but Kevin M. Cox Support Forum Moderator said in this thread, "If you have our Panoramic WiFi, our Cox WiFi app allows you to view daily data usage for each individual device".  He provided some links for useful tips in that thread.