Poor connection quality for the last week
I've been struggling to diagnose this issue and I'm unsure where to go with it. I have an Arris SB6183 that has been going fine until recently. Here is the data from my modem:
Downstream
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Forum Discussion
Where are you located? I'm in the exact same boat. APS repaired a power cable in our area recently. Last Monday morning, our power went out for a few minutes while they switched from the temporary trunk back to the fixed main one. Ever since then, I'm dropping packets and getting dropped from my work computer through RDP. RDP doesn't handle dropped packets well. I'm at about 28th Street and Aster in Phoenix, 85032. Long story short, a tech came out Saturday morning and confirmed it's at either the box on the street or upstream. I'm chatting with Cox right now to try to get a status update.
