Pods frequently disconnect
Recently one or two of my pods frequently disconnect and I have to unplug/replug to restart.
Forum Discussion
I'm having the same issue. It seems ridiculous that I spent $100 on these things and I have to reset them every week for them to work. Is Cox trying to figure this out or is the plan to just have customers troubleshoot their pods constantly?
- Hi Alexpowell4,
In a wifi mesh network, the Pods talk to each other and the Gateway to track the number of connected devices, their location and the type of wifi connection that each device needs. This makes sure your device gets the best signal. If a Pod is offline, it will be marked in the Network section of the Panoramic Wifi app. To troubleshoot, choose the Pod from the list, then select Help Me Fix It for tips on how to get the Pod online or boost its connection.
Ben S.
Cox Support Forums Moderator
