Forum Discussion

alexroet's avatar
alexroet
New Contributor
4 months ago

Please help- multiple devices suddenly not online

Hello- Every since 7/24, most of my "smart" devices are not online and I can't figure it out.  My wifi is otherwise fine- my phone/computer/tv etc are all working fine.  But my smart home devices ar...
Simon1's avatar
Simon1
New Contributor
4 months ago

 Not just you had the same thing just happen. Came here to see if there was a solution to the issue. Cox modem is not sending out a signal over the 2.4ghz band all devices that are not dual band are offline. Used an extender to search for the signal and it is not there only the 5ghz. This happened around the same time as your disconnect. Sounds like an update gone wrong . Will be emailing Cox.