Ping spikes in North Las Vegas area
About a week ago ive been starting to get MASSIVE ping spikes my discord server is connected to the west coast my ping should be a solide 14-20 im at 14-210. With about 20% packet loss. Any thing els...
Forum Discussion
Is there a way to change nodes or no?
Cox can split your node so that 50% are put on one and 50% on the other. Requires them spending money and coming out and building it. Likely will take a complaint to the FCC: https://consumercomplaints.fcc.gov/hc/en-us/signin?return_to=https%3A%2F%2Fconsumercomplaints.fcc.gov%2Fhc%2Fen-us%2Frequests
Filed one last week, still waiting on a response from Cox.
thanks filed a report with them... I literally cant play video games, or talk to my classmate and friends on discord.
No worries, the more people that due the more attentions the FCC will be placed on them. Will force infrastructure upgrades that should of been made years ago to get done. Ideally one day there should be legislation passed protecting consumers from over selling bandwidth packages on a node for cable type providers where your internet bandwidth is shared with your neighborhood.
- Hi Deerock702, we'd like the opportunity to assist you in resolving these issues. Your modem is not reporting any signal levels to us at this time, which is concerning. Can you please make sure there are no loose or damaged connections between the wall and the equipment? Please don't hesitate to email us at cox.help@cox.com for additional support. We're here to help. -Kevin M. Cox Support Forum Moderator
everything is plugged in and no loose connections any where
