Forum Discussion

too_cheap_to_bu's avatar
too_cheap_to_bu
New Contributor III
21 days ago

Phishing scam

I sent an email about an attempted phishing scam. It was sent back as undeliverables. If you are not going to respond, then why bother to list a phishing scam report email?

  • Hi, there. I'm so sorry for the problem reporting a phishing attempt. As our email is now controlled by Yahoo, that would be where you will want to report the phishing attempt. Again, I do sincerely apologize for the confusion. 

  • too_cheap_to_bu's avatar
    too_cheap_to_bu
    New Contributor III

    Tried to contact cox directly. Got no responses, except to offer more services at a higher price, or an offer to disconnect cox completely. When explained that a phishing scam was sent via cox emails, with cox logo, and cox information, told to send to a cox address. When I did so, the email was blocked and shown as undelivered. When mentioned to cox, was told cox does not support email and to look elsewhere for assistance. 

    • ChrisJ2's avatar
      ChrisJ2
      Moderator

      I apologize for the confusion and I do want to help. Cox email has been handed over to Yahoo and they are now controlling all filtering and POP/IMAP and SMTP services for mail. Regardless of any Cox logos or indicators in the message body, they would need to block it for you. There are tools available to do that here: https://mail.yahoo.com/. Yahoo support is also available here: 866 562 7250. I hope this helps explain and please let me know if there's any additional information I can provide for you. 

      • too_cheap_to_bu's avatar
        too_cheap_to_bu
        New Contributor III

        Really? then why is this email address still listed?  abuse@cox.com  Too lazy? Too incompetent? Just don't give a **bleep**? Or just too cheap to have someone remove it, so you can help the company stuff a few pennies into their pocket?