Forum Discussion
Amazing speed! 850-950mbps! I am very happy with the speed after switching from 300mbps service, especially with regard to my streaming video services.
HOWEVER, in my first month with gigablast I was very disappointed to learn about the 1tb cap that Cox has on all of its internet plans. An online sales rep assured me that the gigablast plan came with a 2 tb cap, but telephone sales rep informed me today that it was 1tb - and are charging me $10/50gb over limit fees. For another 500gb/month, they want $30 or $50 for unlimited.
It seems unconscionable to charge customers a premium price for a plan offering 3x the speed of the next tier but to not correspondingly increase or remove the data cap! Imagine paying for more cable tv channels and then being charged based on the amount of time you spent watching them!?!
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