In rerence to an old post:
The link listed to find your payment history does not lead you to anyplace where you can do that. I have spent 30 minutes following links in circles, and there does not seem to be a way to view payment history.
1. Log into Cox.com
2. Click My Account in upper-right
3. Choose My Account from dropdown
4. Navigate to Billing Section
5. Click arrow icon (>) in header of Billing Section
6. Click View Statements
7. Navigate to Billing Period
The first picture is my "Billing Section". The only (>) is over "Account". The second picture is where I go when I click on that (>). There is no "View Statements".
https://www.dropbox.com/s/0l683y7rm0sniiu/1%20Billing%20Section.jpg?dl=0
https://www.dropbox.com/s/5yjc36z7anrxu73/2%20My%20Profile.jpg?dl=0
I think curtb found your issue: You have a month-to-month contract. Although you can auto-pay and renew this contract, your account will only reflect the current contract...or month.
I guess the best place for a history is documentation from whatever service you use to pay and renew your monthly contract.
