ContributionsMost RecentMost LikesSolutionsRe: cannot record by time slot There was a way to record a channel based upon time of day that may still work. Press Guide on your remote. Scroll to the channel you wish to record. Left arrow to select the channel (indicated by white lines). Press OK. Right arrow to select "Record" and press OK. Down arrow to enter the desired Start time, Duration, and Date. Up arrow to "Confirm" and press OK. Re: ION TV in Arizona A national TV network like ION TV can be dropped from a specific market while still being available in others. It may occur as the result of a carriage dispute between a provider and a broadcaster. When a contract expires, the channel can be dropped from the provider's lineup in that market. Also, if a local affiliate requests exclusivity of a network within their market area, cable providers are required to drop out-of-market affiliates of the same network. In which Arizona market are you located? You could contact the local TV station that carried ION TV in your market area and ask them for information about it. Re: DVR recordings being deleted overnight Recordings being deleted overnight is a known issue that's been happening with Contour DVRs for at least 5 years. What brand and model DVR did get when the Arris DVR was replaced? Re: Contour 1: guide search no longer finds non-on-demand programs Attention any Cox moderator: This issue is now fixed, but it has happened multiple times in the past. It will most likely happen again. Please reach out to the appropriate technical support area. Ask them to document what was done to fix this issue or have them notify you so that it can be documented by someone in the Social Media group. Flag it to ensure the fix can be repeated more quicky the next time it happens. Don't rely on customers to tell you when this issue happened before. Re: Voice Tools Settings Issues Voice Tools Settings are working again. The Voice Mail toggle can be saved to On. Selections for voice mail Configure Rings and Spam Blocker options can now be saved. Re: 1.6 TB usage in a day Switch to the Current Usage tab. The Usage cycle row indicates the range of days covered. If today is the first day in the current cycle, there's no data to view yet. Check it again tomorrow. Re: 1.6 TB usage in a day Windows 11 has a data usage tool that will list Usage statistics for that device in descending usage order. I can't say how accurate it is. It looks like downloading, streaming, browsing etc. might get lumped into the browser you were using. Settings > Network & internet > Data usage (upper right) > Filter by > Last 7 days If somebody was able to hack your network, they might have spent their day downloading every game they could find with the free bandwidth (to them). Some games have file sizes that exceeds 100 GB. The Windows 11 tool wouldn't help you with that (unless they used your computer to do it). 😉 Re: Cox Certified Cable Modem Page a Farse TM3402 is a combination Internet and telephone modem. The Arris TM3402 Cox website includes this: "Combination Internet and Telephone modems purchased or received in new or used condition from third-party retailers are not certified for use with the Cox network." The website doesn't specify customers must have Cox Voice for this policy to apply. TM3402 modems do work with Cox Communications, but only the modems provided by Cox, free to Cox Voice customers. Re: TV problems ryantodd1 took the time and effort to create a long post but apparently couldn't find his way back here. Re: Contour 1: guide search no longer finds non-on-demand programs If you're repeatedly searching for the same programs and scheduling recordings of individual episodes, you should just use Series Manager once per program to schedule all episodes of the program to be recorded. Until Cox fixes Search, one of the TV listings websites below can be used as a workaround. The header and footer on this website are too wide, but the episodes page will display. https://www.chicagotribune.com/things-to-do-tv-streaming-listings/ This website has the same content without a wide header and footer, but the episodes page fails. https://tvlistings.gracenote.com/grid-affiliates.html?aid=gapzap I used Zap2It.com until it was shut down earlier this year. Does anyone know of another replacement? I rarely use the Search function, because the above websites are quicker and easier to use. Also, Search used to cause the DVR to lock up a day or so after using it, probably due to poor memory management. I couldn't tell you if that's still an issue though since I don't use Search.