CurtB
Valued Contributor III
Joined 6 years ago
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Re: Why did my DVR stop recording certain episodes of shows set to series recording?
I've never heard of network programs being blocked from being recorded. It sounds like the individual at Cox you spoke with was misinformed or you misunderstood what they told you. There are reasons why scheduled recordings may have failed. An episode could have been pre-empted by other network programming or the recording could have failed because it conflicted with another higher priority scheduled program. All season 25 episodes of "The Voice" are available On Demand except the Tuesday hour long episode 4 on March 5. You can watch all but one hour of season 25 On demand for free. I don't watch "Abbott Elementary", but all season 3 episodes broadcast so far (1-10) are available On Demand. You didn't have to pay for Peacock to watch missed episodes of either program unless you really want to see that one hour of "The Voice". But, while an episode did air that night, whatever made it unavailable On Demand may have made it unavailable on Peacock too. Note: All On Demand availability referenced is for Cox TV. If the program episodes aren't available On Demand for Contour users, that would be a different issue. Another possibility is the missing episodes were recorded but were deleted from the DVR during a nightly update. This is a known issue with some Contour receivers.6Views0likes0CommentsRe: Webco advertisement when tv turned on
Did you buy a new smart TV? That looks like a media selection screen set to display for a specified duration each time the TV is turned on. Use the TV remote to change the "media" setting to "Cox" to go directly to live TV when the TV is turned on or to "Recent" to go to the last media selected.16Views0likes0CommentsRe: Contour Just Hangs and Hangs
Accessing watchtv.cox.com with a desktop browser doesn't use the Cox app, so that can be eliminated as a cause. Double check your desktop URL is correct. The shortcut I use is: https://watchtv.cox.com/listings/ Go to watchtv.cox.com settings and 'reset permissions' and disable all browser extensions. Close the browser and try again from the desktop (using the same browser) while signed out from all other devices. If you've done all those things, there may be an issue with your desktop PC.41Views0likes4CommentsRe: Contour Just Hangs and Hangs
You didn't specifically mention it, but you probably deleted cookies too. In case you didn't, delete cox.com and watchtv.cox.com cookies to force reauthentication with your Cox credentials. Be sure that cookies are allowed for the watchtv.cox.com website. Here's a link to a solution that fixed a watchtv.cox.com issue for me years ago. TV grid doesn't load for Contour via browser | Cox Community33Views0likes1CommentRe: Guide incorrect
BeckyTiffanyR Any Cox moderator: Please contact Bally Sports and ask them to switch over to the Rangers game as indicated in the program guide. They're broadcasting the wrong program again. This seems to happen a lot, especially when the game is scheduled for their backup channel.15Views0likes1Comment