Panoramic WiFi signal 2.4 no longer displays only 5.0 signal ? Devices can not connect because 2.4 signal not showing up in available WiFi connections.

Panoramic WiFi signal 2.4 no longer displays only 5.0 signal ?

Some Devices can only connect to a 2.4 signal.  about a week ago that signal stopped showing up in available WiFi connections. Cox customer service is clueless and just goes through standard trouble shooting but can’t resolve issue.

on the panoramic gateway modem app it shows both signals but the 2.4 is not showing up.