panoramic wifi pods connected but not working
just recently upgraded router to the panoramic and got the 3 pods. cox tech installed router/modem but would not install pods as he said that's not included in our service package.. so i've installed...
Forum Discussion
Hi Ladymacintosh,
I am terribly sorry to learn of your troubles with your Pods and I'd like to help. I would like to ask if you could send us an email to cox.help@cox.com, as I'd like to look into who the technician was that advised you the pods were not included. Thank you for providing all of the troubleshooting steps. I'd like to ask if you have attempted to move a pod closer to the gateway or to another pod? If not, please try and let us know if this helps.
Latitia
Cox Support Forums Moderator
I am terribly sorry to learn of your troubles with your Pods and I'd like to help. I would like to ask if you could send us an email to cox.help@cox.com, as I'd like to look into who the technician was that advised you the pods were not included. Thank you for providing all of the troubleshooting steps. I'd like to ask if you have attempted to move a pod closer to the gateway or to another pod? If not, please try and let us know if this helps.
Latitia
Cox Support Forums Moderator
