Forum Discussion

Brink's avatar
Brink
New Contributor
2 years ago

Panoramic WI-Fi will not stay set to WPA3

Whenever I change the security setting for Wi-Fi 5 GHz to "WPA3-Personal Only", confirm, and save settings it acts like it was changed.

However, when I check the status, it shows "WPA2-PSK (AES)" instead. 

No matter how many times I change the security setting or start over from scratch, it will still always has it as "WPA2-PSK (AES)". 

I tested to connect to the Cox Panoramic Wi-Fi via WPA3 from a laptop to confirm, but it couldn't connect since the Cox Panoramic Wi-Fi will not actually change to WPA3. It will if I use WPA2 on the laptop.

Any ideas?

  • Darkatt's avatar
    Darkatt
    Honored Contributor
    2 years ago

    You will have to disable WPS to be able to set it to wpa3. WPS and wpa3 are mutually exclusive to one another. WPS requires wpa 1 or 2, so if you have it enabled it cannot save wpa3. 

    • Bruce's avatar
      Bruce
      Honored Contributor III
      2 years ago

      How do you know OP is using WPS?  If the Pano uses NFC for WPS, I can understand moving the client farther away.

      • Darkatt's avatar
        Darkatt
        Honored Contributor
        2 years ago

        because WPS is on by default, it would have to be disabled for WPA3.

    • Brink's avatar
      Brink
      New Contributor
      2 years ago

      Thank you for your reply. I didn't get an email notification, so sorry for late reply.

      WPS is disabled, and I do not use PODS. I have noticed that it will stay set to WPA3 on the Android phone app, but still doesn't stay in the actual IP settings via computer. 

      • Bruce's avatar
        Bruce
        Honored Contributor III
        2 years ago

        Ensure the driver of your wireless NIC is up-to-date, delete the WiFi profile on your computer and rebuild it.

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor
    2 years ago

    You probably have to set the 5Ghz radio to Wifi 6(AX) only for it to accept the WPA3 change. If so, chalk it up to bad implementation. 

  • Bruce's avatar
    Bruce
    Honored Contributor III
    2 years ago

    What do you mean by "start over from scratch"?  When you rebuild your network on the router, do you also delete the previous network from your device(s) and attempt to reconnect?