Forum Discussion
JP_Sports
5 years agoContributor
The IMAP account settings page only includes my Cox User ID in the user name and password only. @cox.net is not included in the user name. Server is imap.cox.net, port 993, SSL/TLS encryption, SPA box unchecked. So not sure what the root cause is.
LisaH
5 years agoModerator
You may need to create totally new password for this email account and update the incoming and outgoing server settings on all devices that use this email account. - Lisa, Cox Support Forums Moderator
- JP_Sports5 years agoContributor
I just created a new password about a month ago and it has caused nothing but problems. I only use my laptop and my phone and both are up to date.
- JonathanJ5 years agoFormer Moderator@JP Sports
What version of Outlook are you using?
Jonathan J
Cox Moderator- JP_Sports5 years agoContributor
Outlook 2019
- bearone25 years agoContributor III
just what does up-to-date mean?
- JP_Sports5 years agoContributor
All app updates and my laptop is less than 6 months old. And just for the record, it prompted me AGAIN, which means at least ANOTHER WEEK of Outlook’s rules not blocking the WONDERFUL SPAM THAT COX REFUSES TO FILTER ON THEIR END flowing into my inbox every morning.